Client satisfaction is most valued by us and we believe it is a key component to our business model. Our responsibility doesn’t end upon the delivery of our product. Like plant machinery and equipment, regular maintenance of control systems is critical for stable and optimal performance. Our engineers are ready to help perform on site tests, repairs and upgrades in order to extend equipment life, uphold its reliability and minimize downtime.
We offer a range of maintenance programs to our customers after the defect liability period (if any). Depending on your requirements and needs, we can arrange engineers to service your equipment on a routine basis such as weekly, monthly or annually. Aside from carrying out routine maintenance, we also offer emergency 24/7 on-call service for critical matters. Services covered in our field service programs include:
- Preventative Maintenance
- Emergency Service
- Instrumentation / Device Integration
- Control Loop Tuning
- Programming (PC,PLC, HMI, SCADA)
- System Surveys
- System Upgrades and Expansions
- Communication Network Testing and Termination
- Fiber Optic Termination and Testing